InstaNobel.com technical support service
AP Inter Time Table
Promotion Likes not working
The promotions I have set are not be liked by the bot. Also when I try to like peoples posts it says I'm banned from that feature on Instagram. Is this because of the bots? I haven't posted anything wrong to banned from liking on Instagram.
Hi!
Sorry for inconvenience!
Due to last changes in Instagram we recommend:
1. Decrease limits in the settings.
2. Use Slow speed to prevent risks being blocked.
3. Use Proxy.
4. Do not use Instagram app while Instanobel is working.
5. Use Night Pause option.
That is all we can recommend to get better results and not be blocked because of suspicious activity.
Can I change instagram accounts on Instanobel account?
I want to change one of my Instanobel account logins from one Instagram account to another. But I can't sign out of this account on Instanobel, how do I do that?
Hi!
Need to add account as new in the dashboard.
Then - write me back and I will transfer subscription on it.
Thanks!
PRO Scheduling is not working!
Hello, Andrew! How are you doing?
I gess PRO Scheduling is not working as intended. One of my customers scheduled several posts for the week but dashboard is not showing these posts. The posts weren't published either. Could you check what's happening?
The PRO Scheduling was active for 10 days but nothing happened. We removed the days left on the customer account until the problem is solved.
Thanks in advance.
My photos got deleted from instagram while I was using your tool
Since 10 days I'm using Instanobel. Everything went well until yesterday. All of a sudden I couldn't follow people anymore so I paused the Instanobel bot for a while. I turned it back on after a couple hours and everything seemed to be normal again but one hour later all my uploads and stories where deleted by Instagram except for the first three uploads. I still got all my followers. This is all happening while my subscription of Instanobel running... I want everything to go back to normal.
Internal server error
Hi! I am getting internal server error - can not log in to account. is there something wrong with servers?
Hi!
Thanks for your request!
It is just a temporary bug with database. Usually, Within 10 minutes we fixing it.
Thanks!
If I'm in "pause" status for more than 24 hours, will my 'paid' days also pause along with it?
Say if I wanted to pause all promotions for a couple days, and I have 20 days left in my balance, will my balance stay at 20 if there's no activity? Or will it continue to count down?
Hi!
You should deactivate subscription and days will return to your balance.
As on this instruction - https://support.instanobel.com/forums/2-knowledge-base/topics/123-how-to-activate-functions/
but you need o deactivate (uncheck).
Thanks!
InstaNoble not letting me add my account
InstaNoble will no longer let me add my account to it. When I try to add it a message appears saying more information is needed and to verify my account by email. I receive a code by email and put it in, but the page just goes back to verify my account.....
Up until 5 days a go it was working fine.
Hi!
My apologies for inconvenience! Instagram has changed their API some days ago and all services now have same problems. It is temporary.
Our developers has made adjustments just now and look like issue is solved.
Try to re login now, please.
Also we recommend to do next steps:
1. Logout from account on Mobile app and PC.
2. Relogin in Instanobel and confirm account.
3. Then you can go to phone and login to your account there too.
It should help.
Customer support service by UserEcho