PRO Scheduling is not working!

Hello, Andrew! How are you doing?
I gess PRO Scheduling is not working as intended. One of my customers scheduled several posts for the week but dashboard is not showing these posts. The posts weren't published either. Could you check what's happening?

The PRO Scheduling was active for 10 days but nothing happened. We removed the days left on the customer account until the problem is solved.

Thanks in advance.